Skip to content
English
Go to getaglow.co
  • There are no suggestions because the search field is empty.

How do I edit and customise the automatic SMS and Emails that are sent to my customers?

Are you trying to edit the introductory email or text messages that are sent to your customer or the failed payment messages?

After signing in to your dashboard, bottom left of the screen you will see 'My Account' click on that.

 

The below page will now load and to the right you will see 'Customise SMS content' and 'Customise email content'

 

 

You can click on either SMS or email and it will give you a drop down box just like below allowing you to go in and edit each message. Plan initiations to each failed payment message. You can edit these messages to put them in the wording and language you like. Any of the messages that are inside Brackets will automatically fill with correct and updates information so there is no need to change those.

Bottom right of this section you can 'Reset default message' to reset the messages back to our default ones.